Everything you need to know to get started.
Create your account
Click here then select "Create Account" from the options.
You will be asked to connect with Stripe. Please follow the instruction on the screen.
You need to use the email address that you used to sign up with PetsApp. To change your email, contact firstname.lastname@example.org or use our "Help" function in the bottom right corner of this page.
Book your training
Click here to book your training.
Some helpful tips
Your welcome message for clients
Your welcome message is the first thing clients will see when they start a chat with you on PetsApp. Our advice is to keep it short and sweet, here's an example, but you can be as creative as you like!
Welcome to ABC Vets
We're open Monday to Friday 9-5 and aim to respond to your message within a few hours. You can use this app to ask us questions, book an appointment, or order food or medications. In an emergency please call 01234 567 890
How can we help you and today?
Adding your team
Click here to learn how to add team members
If you have not already booked training, you can use the link below. Training takes around 50 minutes and is an interactive experience. Your team will need a mobile device or tablet but do not need to download anything. Group training works best with teams of 5 or more.
Adding your clients to the app
Here are some features you can use to get your clients on PetsApp.